This is where their competitors lag (They are the ones who give the above stupid advice instead of taking the trouble to fix themselves). Learn from Amazon’s success – its because their platform runs on all devices and browsers (from Opera 12 to the latest browsers), irrespective of age or obsolescence – they want their customers to succeed, no matter how amazon is accessed, so that they win the customer. (Which customer would ever follows such a stupid advice ? – I would rather take my business to another Broker, who will fulfill my needs). I am still using a Desktop PC with Win XP3-Firefox 52, for compatibility reasons and cannot “upgrade to windows 10, latest version of chrome”, if that was going to be your stock answer. Please revert back to the older version and keep your update version as a beta version for voluntary verification and comments by your customers before mandatory implementation. All in all, what was working well has been broken, and you have made a mess. I used Ccleaner program to clean up the browser history/data/cookies, etc, and reloaded Firefox & Web kite – but still charts are not working. Never tried ‘Trading view’ as it was not working previously also anyway. (Surprisingly the chartiq is still working normally, if I use a 2-chart side-by-side setup !!). None of the new update features are not showing on my screen anyway. Saved indicator studies have disappeared. Timeframes like 2min, 15 min, Hourly, etc cannot be applied. If you can choose only one, pick #4.Īfter the update, chartiq is only showing daily (though the timeframe says 1min) chart pattern with great difficulty. I explored the possibility of adapting existing tools such as pivot, Fibonacci, but they are hard coded. Once I do, it should mark the 4 levels on the chart. Now when I invoke the tool, it should ask me to enter a price (entry price). Lets say I key in 1%, 0.5%, -.05% and -1% (only 4 levels in this example). The tool settings should ask me to specify levels in terms of percentage. This is an ask for a tool – not a feedback. I would expect that my drawings stay intact even if I were to draw on 500 charts – this feels so basic that I wouldn’t even ask if its possible – I would just assume it is without second thought! If you can, please fix this.ĥ. I honestly cannot reconcile to the fact that a platform advanced enough to offer a feature like “Trade from Chart” can fall short on such a basic requirement. This basically means I cannot mark and save key levels on all charts of my choice. I am not sure if exactly 10 is the max as advised, but my observation has been that my drawings do disappear, whether I save them or not. The 11th drawing will cause the 1st one to disappear and so on. of charts on which we can save drawings is 10. I was recently advised by your Customer Support team that the max no. How will I know if the Trade from chart button will invoke a Limit order or SL-M order?Ĥ. Drawing panel should close after a tool has been chosen. Not sure if the update has actually been rolled back or not.
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